FAQ’s

No, we do not charge a delivery fee

Yes, there is a $60.00 minimum rental fee with the exception of Clearwater Beach, Tampa Airport (TPA), St. Pete/Clearwater Airport (PIE), and all the current delivery areas we offer in Hillsborough County, where a minimum of a $125.00 rental fee is required.

This option is not available. You are suppose to be on vacation!

As soon as you know the dates you are traveling as this will guarantee that the items you would like to reserve will be available.

Visa, MasterCard, American Express, and Discover

We try to offer the products that you see on our website but we may not always be able to provide the same exact item. The items we deliver will have all the features noted at minimum but may be different in manufacturer, color or designed as pictured.

Yes, rentals booked less than 48 hours in advance are accepted without a late order fee, if such short notice delivery can be provided and equipment requested is available.

A same day delivery fee of $30.00 will be charged to deliveries to Tampa International Airport (TPA) and/or St. Pete Clearwater International Airport (PIE) if such short notice delivery can be provided and equipment requested is available.

Yes, 7.5% sales tax is applied to all orders (6% State of Florida, plus 1.5% Hillsborough County)

We are unable to install car seats due to the liability. Upon request we will provide you with an instruction manual.

We require a 48 hour notice prior to delivery for cancellations; otherwise a $30.00 administration fee may be incurred. All cancellations must be made by calling Our Little Suitcase at (727) 498-1124 and speaking with us. Cancellations by email will not be accepted.

As long as the equipment you are renting is available you can extend your rental time for the appropriate rental nights fee. Contact us immediately for availability.

Tampa and Pinellas County from Bellaire Beach south to Pass-a-Grille Beach,  and St. Pete/Clearwater Airport (PIE) . For deliveries to Tampa International Airport, please send us an email or give us a call.

To ensure maximum data security our processor is PCI certified and utilizes all the latest in advanced encryption technologies, including 128=bit Secure Socket Layer (SSL) encryption for all your information.

We do not sell, trade, exchange, or offer your personal contact information including email addresses to any outside party except where required by law. Nor do we use your information for any advertising or marketing purposes. All submitted contact, personal, and financial data is kept completely confidential and secure at all times.

Your credit card will be charged at time of reservation.

We make cleaning our equipment a priority. All equipment is cleaned and sanitized after every rental. Car seat and stroller covers are removed and washed in a hypoallergenic baby detergent.

Our Pack-n-Play’s are scrubbed around the top rails with a non-toxic hypoallergenic cleaner after each rental. Because the mattress cover on the pack-n-play cannot be removed, we provide a 2″ foam mattress with a waterproof mattress cover that eliminates the need to clean the pack-n-play mattress. However, we do check the mattress ater each rental to insure it has remained clean.

All equipment meets and exceeds all federal safety standards and is JPMA certified (Juvenille Products Manufacturer’s Association). We are subscribed to the Consumer Product Safety Commission recall list for all products involving children, making sure any that is in our inventory is removed immediately if it is recalled.

Call us immediately (do not email or text us) and let us know what happened. We will replace the rental equipment as soon as practically possible. Please read our Terms and Conditions page for your responsibilities.