FAQ’s

No, we do not charge a delivery fee except for same day deliveries to Tampa International Airport (TPA) and/or St. Pete/Clearwater International Airport (PIE).

A fee of $30.00 will be charged for same day deliveries to either airport, IF such short notice delivery can be provided and equipment requested is available.

Yes, there is a $60.00 minimum rental amount.

This option is not available. You are suppose to be on vacation!

As soon as you know the dates you are traveling as this will guarantee that the items you would like to reserve will be available.

Visa, MasterCard, American Express, Discover and PayPal.

We try to offer the products that you see on our website but we may not always be able to provide the same exact item. The items we deliver will have all the features noted at minimum but may be different in manufacturer, color or designed as pictured.

Yes, rentals booked less than 48 hours in advance are accepted without a late order fee, if such short notice delivery can be provided and equipment requested is available.

A same day delivery fee of $30.00 will be charged to deliveries to Tampa International Airport (TPA) and/or St. Pete Clearwater International Airport (PIE) if such short notice delivery can be provided and equipment requested is available.

In the State of Florida, there is a 7% sales tax applied to all orders.

We are unable to install car seats due to the liability. Upon request we will provide you with an instruction manual. If you are unsure your car seat is installed property, you can stop by any fire or police station and they will be happy to help you make sure your car seat is properly installed.

We require a 48 hour notice prior to delivery for cancellations; otherwise a $30.00 administration fee may be incurred. All cancellations must be made by calling Our Little Suitcase at (727) 498-1124 or (813) 763-0484 and speaking with us. Cancellations by email will not be accepted.

As long as the equipment you are renting is available you can extend your rental time for the appropriate rental nights fee. Contact us immediately for availability.

Tampa International Airport (TPA), St. Pete/Clearwater Airport (PIE), Hillsborough County  North of Riverview, Pinellas County including north from Clearwater Beach south to Pass-a-Grille Beach.

To ensure maximum data security our processor is PCI certified and utilizes all the latest in advanced encryption technologies, including 128=bit Secure Socket Layer (SSL) encryption for all your information.

We do not sell, trade, exchange, or offer your personal contact information including email addresses to any outside party except where required by law. Nor do we use your information for any advertising or marketing purposes. All submitted contact, personal, and financial data is kept completely confidential and secure at all times.

Your credit card will be charged at time of reservation.

We make cleaning our equipment a priority. All equipment is cleaned and sanitized after every rental. Car seat and stroller covers are removed and washed in a hypoallergenic baby detergent.

Our Pack-n-Play’s are scrubbed around the top rails with a non-toxic hypoallergenic cleaner after each rental. Because the mattress cover on the pack-n-play cannot be removed, we provide a 2″ foam mattress with a waterproof mattress cover that eliminates the need to clean the pack-n-play mattress. However, we do check the mattress ater each rental to insure it has remained clean.

All equipment meets and exceeds all federal safety standards and is JPMA certified (Juvenille Products Manufacturer’s Association). We are subscribed to the Consumer Product Safety Commission recall list for all products involving children, making sure any that is in our inventory is removed immediately if it is recalled.

Call us immediately (do not email or text us) and let us know what happened. We will replace the rental equipment as soon as practically possible. Please read our Terms and Conditions page for your responsibilities.